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About Us  |  Mission Statement  | Organisation Composition  |  Direct Web Site Links

The Zambia Revenue Authority was established on 1 April 1994 as a corporate body by the 1993 Act of Parliament. Under the Act, the Authority is charged with the responsibility of collecting revenue on behalf of the Government. Its operations are overseen by a Board, whose membership is drawn predominantly from the private sector. The Chairman is elected by the Board. The chief executive of the Authority is the Commissioner General who is appointed by the President.

The Authority was created to redress the serious shortfall in revenues available to the Government and the increasing dependency on donor funding to support basic necessities. Hence, the goal of the Zambia Revenue Authority is to maximise tax compliance and increase domestic revenue yield in Zambia by instituting a fair, efficient and effective tax regime.

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This mission statement underpins the main responsibilities of the Authority which are to:

• Properly assess and collect taxes and duties at the right time without causing undue burden to the public

• Encourage the public to come forward and pay tax voluntarily

• Ensure that all monies collected are properly accounted for and timely banked

• Properly enforce all relevant statutory provisions

• Give advice to Ministers on aspects of tax policy

• Facilitate international trade

Our pledge to the taxpayer is to ensure impartial and equitable treatment as regards:

• Supply of forms (for VAT and Direct Taxes)

• Information that will assist in complying with the law Fairness

• Courtesy

• Prompt and efficient service

• Privacy and confidentiality of all personal and financial information

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The Authority is an autonomous body that runs its operations like a private business. Its income is however derived from monthly funding by the Government.

The Authority is divided into the following:

Operational Divisions:

• Direct Taxes

• Customs and Excise

• Value Added Tax (VAT)

Three Corporate Divisions:

• Finance

• Human Resources

• Support Services

Three Departments:

• Legal Services

• Information Technology

• Internal Audit

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If you require any additional information you can visit our official web site at www.zra.org.zm or you can click on any of the links below that will take you directly to the relevant section on our web site:

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About Us  |  Mission Statement  | Organisation Composition  |  Direct Web Site Links

"Working to serve you more efficiently"